Eco-Companies Customers Love


A new study ranks firms by public perception
of their environmental practices, but is the list rooted in reality, or
just fancy PR work?

By Steve Hargreaves, staff writer

The Hartman Group spent over six months doing Internet polling with over 1600 people and over 150 hours of in-person interviews.

As part of the study, people were given a list of companies and asked to rate the most environmentally responsible ones.

The top ten: Whole Foods (Charts, Fortune 500), Wal Mart (Charts, Fortune 500), General Mills, McDonald’s, Trader Joe’s, Coca Cola, Coca Cola Enterprises, Kellogg and Starbucks (Charts, Fortune 500).

out the bottom: Nordstrom, Nike, Burger King, Safeway, Macy’s, BP,
Shell Canada Limited, Royal Dutch Shell, Patagonia, Kroger and Gap (Charts, Fortune 500).

at the bottom? The outdoor clothing company, while not necessarily a
household name across the country, is widely regarded as one of the
most environmentally responsible around. Which is exactly why people’s
perceptions may be based more on public relations rather than actual

"Wal-Mart is making a lot of press," said Hartman
Chief Executive Harvey Hartman, who said respondents are merely filling
out a survey with a set list of companies and that the answers may
therefore not reflect actual performance. "Because of its pure size it
has an awareness factor." It’s equivalent to political polls sometimes
being distorted merely by a politician’s name recognition.

For its part, Patagonia wasn’t concerned about its lackluster ranking.

very, very, small," said Tim Rhone, a spokesman for the company. "We
don’t look at it as a problem, we know our customers understand." 

reality, all the 34 companies on the list had a fairly good
environmental track record, according to Innovest Strategic Value
Advisors, a research company that rates firms on social and
environmental responsibility, primarily for investors.

Among the top 10, seven scored an "A" rating or better. (Innovest’s rating system goes from AAA to CCC.)

even among the bottom 10, 5 scored an A or better. Not a single company
on the list, most of which were highly visible consumer-oriented firms,
scored below a BBB.

"Those companies have to
establish a good public presence, that’s what their sales are based
on," said Heather Langsner, research director at Innovest.

What’s interesting to note is where Innovest’s ranking differ with public opinion.

McDonalds, Wal-Mart and Kellogg all made Hartman’s top ten, yet none of those companies scored above a BB rating with Innovest.

Wal-Mart, Langsner said the company is still dealing with wage and
labor issues, which accounts for its lower score (and which would not
have affected the Hartman survey, which asked only about environmental
matters). She did note that the company is getting much better,
especially in regards to their program to eliminate toxic materials
from its products.

For McDonalds and Kellogg, it’s the fast food/obesity issue that prevents them from scoring higher.

Conversely, second to last on the list sits Nike, stung by sweatshop issues a decade ago. It’s Innovest rating: AAA.

This article was originally posted at here by Steve Hargreaves.

No comments yet... Be the first to leave a reply!

Leave a Reply